Privacy Policy

Last updated:

Short version: Voilo Mail does not collect, store, sell, or share your emails or personal data with anyone. Your messages live exclusively on the IMAP server you connect to (Gmail, Outlook, your own server, etc.) and are passed through Voilo only when you request them.

1. Who we are

Voilo Mail ("we", "us") is an email client web application operated under the voilo.eu domain. Our service allows users to access existing email accounts (Gmail, Outlook/Microsoft, iCloud, custom IMAP servers, etc.) through a unified, modern web interface.

2. Data we access

To deliver email functionality, Voilo Mail accesses, on your behalf and only at your request:

3. What we do NOT do

4. OAuth-specific (Google, Microsoft)

When you sign in with Google or Microsoft, we receive an access token and a refresh token from the provider. These tokens are used exclusively to fetch and send emails on your behalf via IMAP/SMTP through the providers' standard endpoints (imap.gmail.com, outlook.office365.com, etc.).

Voilo Mail's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

5. Data storage and retention

6. Security

All connections use TLS 1.2 or higher. Credentials are encrypted with AES-256-GCM before being stored. JWT session tokens are signed with HMAC-SHA256 and rotate automatically. Passwords sent to our servers are validated against your IMAP provider directly — we never check them ourselves.

7. Cookies and tracking

Voilo Mail uses localStorage for your session token, language preference, theme, saved accounts (encrypted), and confirmation prompt preferences. We do not use third-party analytics, tracking pixels, or marketing cookies.

8. Your rights (GDPR / similar regimes)

You have the right to:

Contact support@voilo.eu for any data request.

9. Children

Voilo Mail is not intended for children under 16. If you believe a minor has provided us with information, contact us and we will delete it.

10. Changes to this policy

We may update this privacy policy as the service evolves. Material changes will be communicated via email or in-app notification.

11. Contact

Questions or concerns: support@voilo.eu